Tag Archives: Troubleshooting

vSphere tags are unavailable / QueryAllCategoryInfos failed

If you’re seeing “tag is unavailable” errors when attempting to protect a VM using vSphere tags or “QueryAllCategoryInfos failed. There was no endpoint listening at https://vcenteraddress/lookupservice/sdk that could accept the message” error when editing the backup job.

tag is unavailable
QueryAllCategoryInfos failed
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Manually remove the Veeam CDP VAIO filter driver from an ESXi host

I’ve been troubleshooting a CDP issue in my home lab so I wanted to reinstall the I/O filter drivers. Attempting to remove the filter drivers using the VBR console was failing to place the ESXi host into maintenance mode since the VBR VM was running on that host and I had nowhere to vMotion it to (I used nested virtualisation with a single physical ESXi server).

I also wasn’t having much luck uninstalling the Veeam CDP VAIO filter driver manually as per the instructions in https://www.veeam.com/kb4151 but fortunately, there is another method to remove them.

  • 1. Place ESXi host into maintenance mode
  • 2. SSH to the ESXi host
  • 3. Verify ‘veecdp’ filter driver exists with command, esxcli software vib list
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Failed to connect to the server. Specified user is invalid or does not have enough permissions on the server

I’ve recently had a couple of issues when adding a standalone VBR (Veeam Backup & Replication) server to VDRO (Veeam Disaster Recovery Orchestrator). This is a quick write-up to cover the basic troubleshooting steps performed and how the problems were resolved.

The error thrown in VDRO is as follows; “Failed to connect to the server. Specified user is invalid or does not have enough permissions on the server.”

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Simulating Veeam disk actions with DiskSpd

Did you know that you can use DiskSpd to measure and simulate Veeam disk operations such as Active Full, Forward Incremental, Synthetic Fulls, even SureBackup and restore operations? By simulating Veeam disk operations, we can use this tool for troubleshooting Veeam backup and/or restore performance issues.

I wanted to try the tool myself so I’ve recorded some of the results after testing DiskSpd on my home desktop PC.

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